During the customs clearance process, some companies may face challenges in releasing imports at the port or airport due to issues related to details that were not considered earlier in the import process, i.e., before our intervention.

Issues such as incomplete documentation, incorrect tariff classification, neglecting the need for prior approval from government agencies, etc., are common when imports are made without a deeper professional knowledge. W3 is prepared to act decisively in these situations, with the primary goal being the removal of goods from the port, primarily to stop port costs and demurrage fees (*).

Demurrage is a term used in the context of maritime transport and logistics, referring to the fee charged by a shipowner or operator when a container or cargo is kept beyond the agreed-upon usage period. This fee is applied to compensate for the extra time the cargo occupies space on the ship or at the terminal, hindering operational efficiency and the flow of goods.

Basically, demurrage is a penalty mechanism to encourage the prompt unloading and return of containers, preventing congestion and additional costs for the transport company.